Shipping Policy

Delivery within Australia

Comset ships products to customers throughout Australia. Orders are dispatched from our warehouse in Burwood, Victoria.

Order processing

Orders are normally processed and dispatched within 1-2 business days after payment has been received.

Delivery times

Estimated delivery times after dispatch are:

  • Melbourne metro: 1-2 business days
  • Other Victorian locations: 1-3 business days
  • Sydney/NSW: 1-3 business days
  • Brisbane/QLD: 1-3 business days
  • Adelaide/SA: 1-3 business days
  • Perth/WA: 1-4 business days
  • Hobart/TAS: 1-3 business days
  • Darwin/NT: 1-4 business days
  • Regional and remote areas: 1-4 business days

Shipping costs

Shipping costs are free for online orders over $400 or $22 flat rate for online orders less than $400.

Delivery signature

All deliveries require a signature on delivery. Customers should ensure someone is available to receive the shipment.

Delivery issues

If goods arrive damaged or there is a shortage or discrepancy, customers should contact Comset at [email protected] within 48 hours.