I just want to say a big thank you to Comset. Not only did you get your product to site very quick, the CM820V-W modem/router has been very simple to use.
I’m really happy that it is user friendly with a very easy interface. I didn’t need the manual to start figuring out the factory defaults (IP address, user name/password for webpage login) which saves time.
I liked the way you responded to my question by physically opening up a box and by turning it on.
Overall this router is great, it offers over 10 DDNS websites and multiple user accounts. I was able to achieve everything that I needed it for (VPN setup / DDNS).
Thank you very much! I will be recommending you in the future.